Privacy Policy

Highland Consultancy Ltd

Privacy policy

This website is operated by Highland Consultancy Ltd and whose registered address is Churchill House, 120 Bunns Lane, London, NW7 2AS. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.highlandconsultancy.com you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website, making a booking request, attending a workshop or submitting a general enquiry. This may include your;

· Name and address 

· Role

· Email 

· Phone numbers

Were you have specifically requested to be entered onto our database to be kept informed of future courses or events we will securely retain your details to fulfil this purpose. Your data will be retained for 5 years and then permanently deleted from our databases. You may request to unsubscribe from this database at any time prior to this. 

Where we have collected data from you for the purpose of dealing with enquiries or managing bookings then we will retain this information securely for a maximum of 3 years. 

Information our website automatically collects about you. We will not automatically collect data about you as a result of you visiting our website. 

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

· To provide you with information and/or services that you request from us

· To contact you to ask for feedback in relation to the services we have provided so we may continue to improve our services.

Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server located Arizona, USA. We use a trusted third party website and hosting provider (Godaddy) to facilitate the running and management of this website. 

We do not rent, sell or share personal information about you with other people or non-affiliated companies. 

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

As part of our marketing strategy we may contact you to request the inclusion of feedback you have provided on our website and social media platforms. This will only be done with your expressed permission and will be anonymised to prevent your identity being revealed.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

We will not use links to third party websites. Our website will include links to social media platforms which are subject to their own privacy policies. Users are advised to consult these privacy policies before using these platforms. 

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully. Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made by email to Andy McNaughton at enquiries@highlandconsultancy.com. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Andy McNaughton at enquiries@highlandconsultancy.com.

Andy McNaughton

Director

Highland Consultancy Ltd

Churchill House 

120 Bunns Lane

London NW72AS

Created July 2021

Review Date July 2022